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Frequently Asked Questions
Are you insured?
Absolutely! And that's how we stand out from our competitors! Due to the high cost of insurance, many of our competitors out there choose to cut corners and not carry insurance coverage. However, at Fun4Kids Party Rentals, we believe that this is the most important requirement for running a rental company specializing in Bouncer Units.
Just ask and we will gladly show you a copy of our insurance coverage.
Please note: this statement in no way implies legal responsibility. Please read your rental agreement carefully.
Is it cheaper if we pick up the Bouncer Unit, Concession Equipment or other Party Rental Equipment ourselves?
No. In fact, we do not allow this for safety reasons. Like any piece of equipment, our Bouncer Unit's, Concession Equipment and other Party Rental Equipment need to be set up properly in order to insure the safety of all users. Improper installation and lack of supervision are the largest contributing factor to injuries that can take place. After all, our service is geared towards delivering to your event to save you time and free you from all the stress.
Warning: Beware of companies who allow pick-up in order to cut costs; they do not have you or your guests' best interest at heart. Fun4Kids Party Rentals makes every effort to give you a safe and enjoyable rental experience.
What are your delivery, setup and take-down processes?
Fun4Kids Party Rentals will deliver and set up each Bouncer Unit, Concessions Equipment and all other Party Rental Essentials. We will ensure that it is clean and in good working condition well before your party starts. Before leaving, we will review with you all safety and operating procedures. We'll come back to take it down after the party is over. Set up normally takes about 15-20 minutes, and take down is about 20-30 minutes per unit or rental equipment.
What kind of power is required?
Our Bouncer Units plug into a standard 110V household outlet. We will supply the extension cord and ask that nothing else be plugged into the same outlet that is being used for the jumper. Placement of the Bouncer Unit should be no more than 100ft from that outlet.
If you would like to set up a Bouncer Unit at a park or place without an electrical outlet within 100ft, let us know and we can arrange to use a generator for an additional charge.
What type of surface can the Bouncer Unit be placed on?
The safest & best surface is a level grassy area.
However, we can set up on concrete, asphalt. We can even set up the Bouncer Unit in a driveway or cul-de-sac.
Please specify when ordering which surface we will be setting up on and we will make sure we bring the proper anchors for your event.
How much room do I need to set up a Bouncer Unit or Combo Challenge?
15ft x 15ft Licensed Bouncer Unit: Needs at least an unobstructed space of 18ft x 20ft
15ft x 18ft Licensed 4-in-1 Combo: Needs at least an unobstructed space of 18ft x 23ft
Are inflatable Bouncers safe?
Yes. Our bouncers are constructed to be as safe as possible. As with any activity involving small children, an adult should supervise the activity. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the Bouncer Unit.
Is there a deposit required?
$50.00 Deposits are required for all bookings . Please review our Payment, Deposit and Cancellation Policy Here. Go to our Policies Section of the website. Feel free to email or call (480)272-6286 with any other questions.
How do I reserve my Bouncer, Concession Equipment or other Party Rental Equipment?
Simple! Send us an email at FUN4KIDS-PARTYRENTALS@HOTMAIL.COM or call us at (480) 272-6286 so we can reserve your Bouncer and equipment.
We will gladly answer any questions you might have.
Be sure to check our “Specials” and mention them when you reserve.
(Note) At the time you make your reservation a credit card is required. It is for incidentals and Insurance purposes only.
Can I have my party at a park?
Yes! Fun4Kids Party Rental Bouncer Unit's and equipment are great for parks. We are fully insured to cover events at parks and other public places. Some cities require that you have reservations in order to have a Bouncer Unit at the park. Also, most cities will require that they be named as additionally insured on our policy. There is usually no charge for this; however we do need at least a one-week notice to take care of this request. You would also need to make sure that there is a smooth flat surface with no low hanging tree limbs within 80 feet of the area.
Please check if you need to file a permit with your desired location and check to see if electricity will be available, if not we can arrange for a generator for an additional charge.
However, it is your responsibility to file a permit if needed.
CLICK HERE FOR SOME OF THE CITY PARKS WE ARE REGISTERED AND INSURED WITH.
How soon should I book my Bouncer Unit, Concession Equipment or other Party Rental Equipment?
As soon as possible! Our inflatable Bouncer Unit's, Concession Equipment or other Party Rental Equipment are booked first come first served so the sooner you book, the better your selection will be.
Are our Bouncer Unit's, Concession Equipment or other Party Rental Equipment Clean?
Of course! Not only are equipment from fun4kids party rental cleaned and sanitized prior to every use, our units are brand new and are well maintained.
We live in an apartment/townhouse and don't have space large enough for your Bouncer. How can we still rent a Bouncer Unit for our child's party?
If you cannot rent the Recreation Center at your Community, here are some other ideas:
Use a relative’s house for the party. For communions and other church related events, look into using your church grounds If for a birthday, combine parties with your child's friend that has a birthday close to your child's. Parks can usually be used for parties. Please see our FAQ above for park rentals.
What are my responsibilities as the lessee?
Our contract requires that an adult be home when the bounce is setup. We will review the features of the bounce with this individual, as well as our safety regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An adult MUST accompany the bounce anytime the bounce is inflated. This person is responsible for the safety of the children, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed. Please review our Policies section for more details.
What is your delivery area?
We can deliver to anywhere in the Phoenix Area. Free delivery areas are as follows Queen Creek, Mesa, Higley, Gilbert, Chandler, Apache Junction,Florence, Parts of Tempe & Scottsdale. However, some locations will require delivery fees. The first 25 miles are on us!. Please call us to inquire about delivery fees, we will be happy to accommodate your event.
What kind of specials do you have?
We're always offering specials; please check on our “Specials” Here. There is Always an On-going 10% discount for repeat customers.
Can adults bounce too?
Unfortunately, at this time, we cannot allow adults to jump in our Bouncer Unit's. Please allow the kids to bounce freely as injuries can occur with different weight distributions.
Do you deliver on Holidays?
Yes we do! Please reserve your unit at least 2-3 weeks in advance and fulfill necessary requirements if you are having a party at the park. For an extra charge, we offer extra early deliveries to help you reserve your spot on special holidays. However, we ask that someone is always present to watch over the Bouncer Unit and other Rental Equipment.
What happens if we damage your equipment?
We understand that wear and tear takes a toll on the equipment over the course of time.
However, if damages were done due to negligence we will be required to charge an additional fee for repair or replacement costs.
Do we need to clean the Concession Equipment when we return it?
No. We use special cleansers to clean our equipment so we prefer that you return it to us "as is" at the end of the rental.
What is your normal set-up and take-down times?
Our normal set-up time starts at 7 am and ends at 8 pm.
We can accommodate special hours so please inquire and we'll do our best to suit your needs.
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